The Hidden Spa will not be responsible or, honor, any booking for service, or purchases which are processed through another website other than the MindBody App.
Cancellation Policy - Appointments exceeding $60 are required to put a valid credit card number on file in order to hold the appointment slot. We require a 24 hour cancellation notice if needing to fully cancel. Otherwise, same day cancelation has a 30% service charge and, a client who is a "no show" will be charged 100% of service value..
Gift Cards- WE ARE NO LONGER ACCEPTING ANY GIFT CARDS DATED BEFORE 2020 -ANY GIFT CARDS PURCHASED EXPIRE EXACTLY 2 YEARS FROM PURCHASE DATE
Complaints- If you feel uncomfortable at any point, or are dissatisfied with the service provided by an Esthetician or Therapist, you should advise them to to stop the service no more than 15 min. after the beginning of session. We shall compensate you with another service.
