The Hidden Spa will not be responsible or, honor, any booking for service, or purchases which are processed through another website.

Cancellation Policy - Appointments exceeding $50 are required to put a valid credit card number on file in order to hold the appointment slot.

We require a 24 hour NOTICE FOR cancellation. Otherwise, same day cancelation has a 40% service charge and, a client who is a "no show" will be charged 100% of service value.

Complaints- If you feel uncomfortable or are dissatisfied with the service provided by an Esthetician or Therapist, you should advise them to to stop the service no more than 10 min. after start of session.